Privacy Policy
This Privacy Policy explains how Veymere Group LLC, doing business as VEYMERE, collects, uses, and shares information when you visit our website, request a quote, make a reservation, or communicate with us.
1. Information we collect
- Contact and trip details, such as your name, email, telephone number, company, pickup and destination addresses, dates, times, flight details, passenger count, luggage, and service preferences.
- Transaction records, including invoices, payment status, and refunds. Card payments are processed by third parties, including Stripe; VEYMERE does not ordinarily receive your full card number.
- Website and communication data, such as device information, basic usage data, cookies, and messages exchanged with us.
2. How we use information
- Provide quotes, confirm and deliver transportation, communicate trip updates, and support clients.
- Process payments, invoices, cancellations, and refunds; coordinate with chauffeurs and affiliates; prevent fraud; protect safety; and comply with law.
- Improve our services and, where permitted, send promotional email. You may opt out at any time.
3. How we share information
We share information as reasonably needed with chauffeurs, affiliate transportation providers, payment processors, technology vendors, professional advisers, and authorities when required by law or needed to protect rights and safety. We do not sell personal information for money.
4. Retention and security
We retain information as reasonably necessary to provide services, maintain business and tax records, resolve disputes, prevent fraud, and meet legal obligations. We use reasonable safeguards, but no online system is completely secure.
5. Your choices and requests
You may request access to, correction of, or deletion of your information, subject to applicable law and recordkeeping duties. You may also opt out of promotional communications. We may verify your identity before completing a request.
6. Cookies, external services, and children
Our website may use essential cookies and basic analytics. External services have their own privacy practices. VEYMERE is not directed to children under 13 and does not knowingly collect their information directly.
7. Policy changes
We may update this policy from time to time. The updated version will be posted with a revised effective date.
Questions or requests: reservation@veymere.com · 1 (917) 515-5137